Why don't my values declared in the "product_name" parameter appear in my interface?

The values declared in the “product_name” parameter do not appear in your interface, as there is a specific rule that automatically transforms “product_name” into “product” in our data processing chain.

This means that data sent within the “product_name” parameter is automatically stored on the “product” parameter.

To solve this problem, you have two solutions:

Use the “product” property

As the data is automatically retrieved under the “product” property key, you can directly use the “product” property native to Piano Analytics in your analyses.

Modify the processing rule of your custom property

If you prefer to continue using the “product_name” parameter as a custom property, you need to modify the processing rule for this property in Data Management:https://analytics.piano.io/datamanagement/#/data-model/properties/list/.

To do this, configure the processing rule to collect data with the key “product” instead of “product_name”.