Data Governance
Looking to restore clarity and consistency in your data?
It’s time to structure your data governance.
Data governance is not just about defining rules. It’s about creating a reliable, consistent, and sustainable framework so your teams work with the same definitions, the same KPIs, and the same standards. It is a strategic challenge that helps avoid conflicting interpretations, ensures long-term data quality, and secures your data usage from a privacy standpoint.
Governing data means giving your organization the foundations needed to fully leverage data: aligning teams, harmonizing KPIs, documenting practices, managing the evolution of tagging, and embedding GDPR compliance directly into your processes.
Building sustainable data governance
Governance aims to stabilize, clarify, and secure your Analytics ecosystem. The goal is not to add complexity, but to create a simple, durable, and shared framework that guarantees the consistency and reliability of your analyses.
Unifying KPIs and key definitions: ensuring the entire organization speaks the same language and interprets the same indicators
Clear, accessible documentation: sharing best practices, reducing dependency on a few experts, and improving collaboration
Tagging plan governance framework: structuring evolving needs, preventing drift, and maintaining long-term data consistency
Integration of privacy rules: ensuring GDPR/CNIL compliance, managing consent, and securing Analytics practices
Definition of key roles and responsibilities to structure usage and clarify data ownership
Alignment of teams around a shared governance model: marketing, product, tech, and leadership working from a unified performance view
Establishment of shared data standards and policies tailored to the organization
Implementation of monitoring, cleansing, normalization, and documentation processes to guarantee data quality and consistency over time
Governance projects
KPI definition
This service helps you define indicators that are truly useful for managing your business. A dedicated consultant supports your teams in clarifying business objectives, identifying the metrics that truly matter, and formalizing shared definitions across the organization.
→ Clarify business objectives and translate them into truly relevant indicators
→ Build a clear, shared steering framework that supports decision-making at all levels
→ Harmonize KPI definitions and usage to ensure consistent interpretation across the company
CRM data enrichment

This service enables you to integrate your CRM data into Piano Analytics to gain a more complete view of your customers. By combining digital behavior with CRM information, you benefit from more precise segmentation, more relevant insights, and a stronger understanding of customer group dynamics.
→ Connect CRM and Analytics data to enrich user behavior analysis
→ Refine customer segmentation with more complete and qualified data
→ Improve analytical accuracy to better guide marketing and product actions
Our teams remain attentive and adapt to your organization to help you implement a robust, effective data governance framework !
We support our clients in building data governance that drives adoption and data security. By structuring responsibilities, securing usage, and aligning practices around data, we help organizations gain clarity, confidence, and efficiency in decision-making. Well-designed governance strengthens analysis reliability, enhances compliance, and creates a sustainable framework to leverage data as a true strategic asset.
Our consultants can intervene on a one-off basis to define, structure, or evolve your governance, or in a managed service format to provide ongoing support. This approach enables long-term governance management, adapts to organizational changes, and ensures full control over your data practices.