Is it possible to close/disable/archive a level 1 site?

It's possible to close a level 1 site, by simply asking the support, giving us the list of concerned sites, and the date from which the closure must take effect. The request must come from an Administrator of the organization.

A closed site will be withdrawn from your list of level 1 sites. You will not have access to data from the deleted site anymore (except via the Data Sharing feature). We recommend that you extract any history that you might need.

As a reminder, a site can only be closed if the tags have been removed. Please follow this procedure before contacting the support.

Please note that scheduled exports configured to export data from a level 1 site that is being closed or deleted will be automatically suspended (even if they include other sites that are still live).

You must therefore review your export configurations before deleting or closing sites and make sure those sites are no longer in use.