Is it possible to change the type of a property?

At present, it is not possible to change the type of a property in your data model. This limitation exists because changing a property’s type could break reporting and interpretation of historical data collected under the original type.

If you need to use a different type, use the following approach:

1. Disable the old property by changing its status to Disabled in Data Model > Properties.

   • Disabling a property preserves historical data that has already been collected.

   • Disabling a property stops further data collection for that property going forward.

   • Disabled properties cannot be reactivated. They remain visible in the Data Model (for example, when filtering by status).

   • Disabled properties free up space in the number of custom properties allocated.

2. Create a new property with:

   • A new property key (property keys are unique), and

   • The correct type (for example, changing from String to Array String requires a new property).

Note that disabling a property will not allow you to reuse its property key, and it is also not possible to modify an existing property key or delete a property.