You can change the currency shown in Sales Insights and across the Piano Analytics interface from your organization settings.
Go to Settings > Data Management > Configuration > Currency, then select the currency you want to use.
Important notes (organization-wide setting)
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This setting is linked to your organization. Any change applies to all users in the organization.
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Only one currency can be used for amounts displayed in the interface at a time.
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You can choose from 30+ available currencies.
Understanding the two currency options
Currency management includes two separate behaviors:
1) Displayed Currency (symbol only)
Displayed Currency changes only the currency symbol shown in the UI, without converting the numeric values.
Example: if you change from Euro (€) to Pound Sterling (£), an amount collected as 100€ will be displayed as 100£ (same number, different symbol).
Key characteristics:
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Can be changed by users in Settings > Data Management > Configuration > Currency
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Applies organization-wide
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Impacts what you see in the interface (including for historical amounts), because the symbol display updates
2) Conversion Currency (real-time conversion)
An advanced option allows you to convert amounts in real time into a main currency. This is designed for cases where your tagging collects monetary amounts in multiple currencies. When enabled, amounts are automatically converted to a common currency for display - Introduction to Sales Insights | Currency management
Key characteristics:
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Converts both the symbol and the amount using current exchange rates (real-time conversion)
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Does not affect historical data; it applies only to future data
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Cannot be enabled/disabled or modified by users; changes require contacting Piano Support
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Activate it only if you are sure you need multi-currency normalization
If you would like to enable, disable, or change the conversion configuration, contact Piano Support.